Bill Marvin
The Restaurant Doctor

PRESENTATIONS - 1997

Is Bill Marvin really the most-booked speaker in the hospitality business? Who knows for sure? But when you look at the frequency with which he speaks and the range of audiences he addresses, there is obviously something going on here! The following is a list of programs and presentations conducted during 1997. It will give you an idea of the topics that seem to be in demand and the various audiences who have requested them.

TYPE: GC=general consulting, KN=keynote address, FD=full day workshop (6-8 hours), HD=half day seminar (2-3 hours), SH=show-length program (90 minutes or less)

1/10 - Tampa, FL - Parkway Food Service - Sales is a Human Equation - HD
1/14 - Ft. Lauderdale, FL - Hyatt Regency Pier 66 - What Every Service Pro Should Know About People - HD
1/14 - Ft. Lauderdale, FL - Hyatt Regency Pier 66 - Implementing What Every Service Pro Should Know... - SH
1/14 - Ft. Lauderdale, FL - Hyatt Regency Pier 66 - Prospering in the Age of Service - HD
1/15 - Palm Beach, FL - Margaritas y Amigas - What Every Service Pro Should Know About People - HD

1/15 - Palm Beach, FL - Margaritas y Amigas - Implementing What Every Service Pro Should Know... - SH
1/15 - Palm Beach, FL - Margaritas y Amigas - Prospering in the Age of Service - HD
1/16 - Naples, FL - Arnt U Gladufoundus - General Consulting - FD
1/18 - Yee Haw Junction, FL - Desert Inn - General Consulting - FD
1/20 - Naples, FL - Arnt U Gladufoundus - What Every Service Pro Should Know About People - HD

1/20 - Naples, FL - Arnt U Gladufoundus - Implementing What Every Service Pro Should Know... - SH
1/20 - Naples, FL - Arnt U Gladufoundus - Prospering in the Age of Service - HD
1/21 - Venice, FL - Venice Golf & CC/Crow's Nest - What Every Service Pro Should Know About People - HD
1/21 - Venice, FL - Venice Golf & CC/Crow's Nest - Implementing What Every Service Pro Should Know... - SH
1/29-30 - Orlando, FL - Dunes Restaurant - General Consulting - FD

2/1 - Springfield, MO - MO Restaurant Assn Show - Moving Up Without Burning Out - SH
2/1 - Springfield, MO - MO Restaurant Assn Show - Why Guests Don't Come Back and What You Can Do About It - SH
2/2 - Springfield, MO - MO Restaurant Assn Show - Retention is Better than Recruitment - SH
2/12 - Bellevue, WA - WA State BPA - 50 Money-Making Marketing Ideas - SH
2/13 - Sacramento, CA - Speakers Showcase Play the Ball! - SH

2/17 - Portland, OR - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
2/18 - Seattle, WA - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
2/20 - Phoenix, AZ - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
2/24 - Salt Lake City, UT - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
2/25 - Ottawa, Canada - Gordon Food Service Canada - Why Guests Don't Come Back and What You Can Do About It - SH

2/27 - Los Angeles, CA - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
3/4 - San Francisco, CA - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
3/5 - Toronto, Canada - Gordon Food Service Canada - Why Guests Don't Come Back and What You Can Do About It - SH
3/6 - Seattle, WA - Alaska Sightseeing Cruise West - Developing Word-of-Mouth - HD
3/14 - Columbus, OH - Speakers Showcase - Goals Don't Get It! - SH

3/17 - Richmond, KY - NACUFS Region III Conference - Prospering in the Age of Service - KN
3/17 - Richmond, KY - NACUFS Region III Conference - Interest Group Discussion - SH
3/18 - Nashville, TN - Noshville Deli - What Every Service Pro Should Know About People - HD
3/20 - Nashville, TN - Noshville Deli - Implementing What Every Service Pro Should Know... - SH
3/20 - Nashville, TN - Noshville Deli - Prospering in the Age of Service - HD

3/20 - Nashville, TN - Noshville Deli - What Every Service Pro Should Know About People - HD
3/27 - Annapolis, MD - FDA State Training Branch - Communication, Cooperation and Common Sense - HD
4/1-2 - Elko, NV - Upper Crust Restaurant - General Consulting - FD
4/7-9 - Navarre, FL - Cowboy's Restaurants - Prospering in the Age of Service - FD
4/10 - Navarre, FL - Florida Restaurant Assn. - 50 Money-Making Marketing Ideas - HD

4/10 - Navarre, FL - Florida Restaurant Assn. - Finding the Right People - HD
4/11 - Navarre, FL - Cowboy's Restaurants - What Every Service Pro Should Know About People - HD
4/12 - Destin, FL - Mazzio's Corporation - Prospering in the Age of Service - KN
4/13-23 - Juneau to Seattle - Alaska Sightseeing Cruise West - General Consulting - GC
4/28 - Detroit, MI - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD

4/30 - Columbus, OH - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
5/6 - Basking Ridge, NJ - Growth Restaurants - Developing Word-of-Mouth - HD
5/6 - Basking Ridge, NJ - Growth Restaurants - The Server as an Independent Business Person - HD
5/6 - Basking Ridge, NJ - Growth Restaurants - What Every Service Pro Should Know About People - HD
5/7 - New York, NY - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD

5/8 - Basking Ridge, NJ - Growth Restaurants - Prospering in the Age of Service - HD
5/8 - Basking Ridge, NJ - Growth Restaurants - The Server as an Independent Business Person - HD
5/8 - Basking Ridge, NJ - Growth Restaurants - What Every Service Pro Should Know About People - HD
5/12 - Boston, MA - Center for Foodservice Educ. - How to Recruit, Select and Retain Exceptional Workers - FD
5/19 - Jacksonville, FL - MHI Hotels - Prospering in the Age of Service - KN

5/19 - Jacksonville, FL - MHI Hotels - Retention is Better than Recruitment - HD
5/21 - Navarre, FL - Cowboy's Restaurants - What Every Service Pro Should Know About People (2) - HD
5/22 - Navarre, FL - Cowboy's Restaurants - Prospering in the Age of Service - HD
5/26-30 - Walla Walla, WA - Center for Sharing - General Consulting - GC
6/17 - Las Vegas, NV - International Bowl Expo '97 - Eat 'Em Up: Trends in Foodservice - SH

6/18 - Las Vegas, NV - International Bowl Expo '97 - Eat 'Em Up: Trends in Foodservice - SH
6/19 - Phoenix, AZ - FDA State Training Branch - Communication, Cooperation and Common Sense - HD
6/27 - Irvine, CA - California Pizza Kitchen - Video Clips for company newsletter - HD
6/29 - Dallas, TX - Texas Restaurant Assn. - Marketing Advantages of the Independent Operator - SH
6/30 - Dallas, TX - Texas Restaurant Assn. - Guest-Based Marketing - SH

6/30 - Dallas, TX - Texas Restaurant Assn. - How I Cut My Food Cost by 10% Overnight - SH
9/8 - Ann Arbor, MI - Main Street Ventures - Prospering in the Age of Service - FD
9/10 - Novi, MI - Michigan Restaurant Assn. - Finding the Right People - SH
9/15 - Jackson Hole, WY - AH&MA Resort Committee - Prospering in the Age of Service - HD
9/18 - Omaha, NE - FDA State Training Branch - Communication, Cooperation and Common Sense - HD

9/19 - Brainerd, MN - Northcott Company - Prospering in the Age of Service - HD
9/20 - Orlando, FL - NMI Foodservice Marketing War College - Guest-Based Marketing (2) - SH
9/24 - Tampa, FL - Parkway Food Show - How to Run With the Big Dogs and Stay in the Race - SH
9/24 - Tampa, FL - Parkway Food Show - Finding the Right People - SH
10/7 - Grand Rapids, MI - Gordon Food Service - Finding the Right People - SH

10/8 - Grand Rapids, MI - Gordon Food Service - Retention is Better than Recruitment - SH
10/14 - Jackson, WY - WY Restaurant & Lodging Assn - What Every Service Pro Should Know About People - HD
10/14 - Jackson, WY - WY Restaurant & Lodging Assn - How I Cut My Food Cost by 10% Overnight - SH
10/14 - Jackson, WY - WY Restaurant & Lodging Assn - Marketing Advantages of the Independent Restaurant - SH
10/15 - St. Paul, MN - Minnesota Hospitality - 50 Money-Making Marketing Ideas - HD

10/20 - Downey, CA - SoCal Gas Co. - 50 Money-Making Marketing Ideas - HD
10/24 - Dublin, Ireland - Sheridan Group - Prospering in the Age of Service - HD
10/27 - Belfast, Northern Ireland - Dillon Bass - 50 Money-Making Marketing Ideas - HD
10/29 - Belfast, Northern Ireland - Quincy's Restaurant - What Every Service Pro Should Know About People - HD
10/29 - Belfast, Northern Ireland - Quincy's Restaurant - Implementing What Every Service Pro Should Know... - SH

11/2 - Exeter, England - Crealy Park - General Consulting - GC
11/5 - Los Angeles, CA - Taco Time International - Show Me the Money! (2) - SH
11/6 - Snowmass, CO - Beaver Creek Food Service - Nine Myths of Management - HD
11/8 - Tampa, FL - National Tour Association - Managing Food & Beverage Operations - SH
11/10 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Nine Myths of Management - HD

11/10 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Prospering in the Age of Service - HD
11/11 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Improving Decision-Making - HD
11/16 - Pensacola, FL - McGuire's Irish Pub/Flounder's Ale House - What Every Service Pro Should Know About People (2) - HD
11/17 - Destin, FL - McGuire's Irish Pub - What Every Service Pro Should Know About People - HD
12/4 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Service is a Human Equation (2) - HD

12/4 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Prospering in the Age of Service - HD
12/5 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - What Every Service Pro Should Know About People (2) - HD
12/5 - Snowmass Village, CO - Silvertree Hotel/Wildwood Lodge - Prospering in the Age of Service - HD
12/8 - Beaver Creek, CO - Vail/Beaver Creek Lodging - Prospering in the Age of Service - SH
12/8 - Beaver Creek, CO - Beaver Creek Foodservice - What Every Service Pro Should Know About People - SH

12/8 - Vail, CO - Vail Product Sales - Service is a Human Equation - SH
12/8 - Vail, CO - Vail Lift Operations - What Nobody Ever Taught You About People - SH
12/9 - Vail, CO - Vail Foodservice - Prospering in the Age of Service - SH
12/9 - Vail, CO - Vail Retail - What Nobody Ever Taught You About People - SH
12/9 - Vail, CO - Vail Mountain Operations - What Nobody Ever Taught You About People - SH

12/9 - Avon, CO - Vail Associates Admin Dept. - What Nobody Ever Taught You About People - SH
12/10 - Beaver Creek, CO - Beaver Creek Foodservice - What Every Service Pro Should Know About People - SH
12/10 - Beaver Creek, CO - Beaver Creek Retail - What Nobody Ever Taught You About People - SH
12/10 - Beaver Creek, CO - Beaver Creek Mountain Operations - What Nobody Ever Taught You About People - SH
12/10 - Beaver Creek, CO - Beaver Creek Product Sales - Service is a Human Equation - SH

12/10 - Beaver Creek, CO - Beaver Creek Lift Operations - What Nobody Ever Taught You About People - SH
12/11 - Beaver Creek, CO - Vail Associates Executive Committee - Prospering in the Age of Service - SH
12/11 - Vail, CO - Vail Foodservice - Prospering in the Age of Service - SH
12/11 - Vail, CO - Vail Lift Operations - What Nobody Ever Taught You About People - SH
12/29 - Walla Walla, WA - Quantum Hospitality Group - What Every Service Pro Should Know About People - HD
12/29 - Walla Walla, WA - Quantum Hospitality Group - Prospering in the Age of Service - HD


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©1997 Restaurant Doctor