Is Bill Marvin really the most-booked speaker in the hospitality business? Who knows for sure? But when you look at the frequency with which he speaks and the range of audiences he addresses, there is obviously something going on here! The following is a list of programs and presentations conducted during 1995. It will give you an idea of the topics that seem to be in demand and the various audiences who have requested them.
TYPE: GC=general consulting, KN=keynote address, FD=full day workshop (6-8 hours), HD=half day seminar (2-3 hours), SH=show-length program (90 minutes or less)
1/16 - Charlotte, NC - Tricor/Sonny's BBQ - Selecting the Right People, Part 2 - HD
1/16 - Charlotte, NC - Tricor/Sonny's BBQ - Improving Your Retention Climate - HD
1/17 - Greensboro, NC - Lone Star Steakhouse - Prospering in the Age of Service - FD
1/18 - Greensboro, NC - Lone Star Steakhouse - Prospering in the Age of Service - HD
1/20 - Nashville, TN - Opryland Hotel - What Every Service Pro Should Know About People - SH
1/21 - Nashville, TN - Sunset Grill - Trust - SH
1/21 - Nashville, TN - Sunset Grill - Decision-Making - HD
1/22 - Nashville, TN - Opryland Hotel - Prospering in the Age of Service - HD
1/23 - Nashville, TN - Bound'ry Restaurant - What Every Service Pro Should Know About People - SH
1/23 - Nashville, TN - Bound'ry Restaurant - Prospering in the Age of Service - HD
2/6 - Portland, ME - ME Restaurant Assn - Building Sales Without Selling - FD
2/7 - Boston, MA - Miller Resource Group - Building Sales Without Selling - FD
2/8 - Hartford, CT - CT Restaurant Assn - Building Sales Without Selling - FD
2/9 - Providence, RI - RI Hospitality Assn - Building Sales Without Selling - FD
2/16 - Roswell, NM - Cattle Baron Restaurants - Decision-Making - HD
2/16 - Roswell, NM - Cattle Baron Restaurants - Building Sales Without Selling - HD
2/19 - Berlin, CT - Hawthorne Inn - Building Sales Without Selling - HD
2/19 - Berlin, CT - Hawthorne Inn - What Every Service Pro Should Know About People - SH
2/20 - Albany, NY - NY State Restaurant Assn - Building Sales Without Selling - FD
2/22 - Rochester, NY - NY State Restaurant Assn - Building Sales Without Selling - FD
2/27 - Edmonds, WA - Arnie's Restaurants - Prospering in the Age of Service - HD
2/27 - Edmonds, WA - Arnie's Restaurants - Building Sales Without Selling - HD
3/1 - Gig Harbor, WA - Canterwood CC - Prospering in the Age of Service - FD
3/8 - Gig Harbor, WA - Canterwood CC - What Every Service Pro Should Know About People - SH
3/10 - Seattle, WA - Alaska Cruises West - Prospering in the Age of Service - HD
3/11 - Knoxville, TN - Copper Cellar Corporation - What Every Service Pro Should Know About People - SH
3/14 - Kingsport, TN - TN Restaurant Assn - Find 'Em, Pick 'Em, Keep 'Em - FD
3/15 - Knoxville, TN - Copper Cellar Corporation - Improving Your Retention Climate - HD
3/16 - Gatlinburg, TN - TN Restaurant Assn - Find 'Em, Pick 'Em, Keep 'Em - FD
3/23 - Ft. Collins, CO - CO Restaurant Assn - How to Run With the Big Dogs and Stay in the Race - SH
3/24 - Ft. Collins, CO - CO Restaurant Assn - Finding the Right People - HD
3/25 - Ft. Collins, CO - CO Restaurant Assn - What Every Service Pro Should Know About People (2) - SH
3/25 - Ft. Collins, CO - CO Restaurant Assn - Implementing What Every Service Pro Should Know... (2) - SH
3/25 - Ft. Collins, CO - CO Restaurant Assn - Improving Your Retention Climate - HD
3/29 - Corvallis, OR - FDA State Training Branch - Communication, Cooperation and Common Sense - HD
4/3 - Seattle, WA - Entertainment/RASW - What Every Service Pro Should Know About People (2) - SH
4/3 - Seattle, WA - Entertainment/RASW - Implementing What Every Service Pro Should Know... (2) - SH
4/4 - Seattle, WA - Entertainment/RASW - Prospering in the Age of Service - HD
4/4 - Seattle, WA - Entertainment/RASW - Selecting the Right People - HD
4/5 - Spokane, WA - Entertainment/RASW - What Every Service Pro Should Know About People (2) - SH
4/5 - Spokane, WA - Entertainment/RASW - Implementing What Every Service Pro Should Know... (2) - SH
4/6 - Spokane, WA - Entertainment/RASW - Prospering in the Age of Service - HD
4/6 - Spokane, WA - Entertainment/RASW - Selecting the Right People - HD
4/11 - Bellevue, WA - Entertainment/RASW - What Every Service Pro Should Know About People (2) - SH
4/11 - Bellevue, WA - Entertainment/RASW - Implementing What Every Service Pro Should Know... (2) - SH
4/12 - Bellevue, WA - Entertainment/RASW - Prospering in the Age of Service - HD
4/12 - Bellevue, WA - Entertainment/RASW - Selecting the Right People - HD
4/17 - Pasco, WA - Entertainment/RASW - What Every Service Pro Should Know About People (2) - SH
4/17 - Pasco, WA - Entertainment/RASW - Implementing What Every Service Pro Should Know... (2) - SH
4/18 - Pasco, WA - Entertainment/RASW - Prospering in the Age of Service - HD
4/18 - Pasco, WA - Entertainment/RASW - Selecting the Right People - HD
4/23 - Tupelo, MS - MS Restaurant Show - Why Guests Don't Come Back . . . - SH
4/24 - Tupelo, MS - MS Restaurant Show - Slow the Revolving Door - SH
4/25 - Nashville, TN - TN Restaurant Assn - Find 'Em, Pick 'Em, Keep 'Em - FD
4/27 - Memphis, TN - TN Restaurant Assn - Find 'Em, Pick 'Em, Keep 'Em - FD
4/28 - Atlanta, GA - AH&MA National Convention - Building Sales Without Selling - SH
5/2 - Alamosa, CO - LoSavio Law Offices - Expert Witness field work - GC
5/4 - Columbus, OH - OH Restaurant Assn - Prospering in the Age of Service - HD
5/4 - Columbus, OH - OH Restaurant Assn - Selecting the Right People - HD
5/8 - Washington, DC - Capital Club Managers Assn - Building Sales Without Selling - HD
5/10 - Kingsport, TN - Rush Street/Skoby's - What Every Service Pro Should Know About People (2) - SH
5/10 - Kingsport, TN - Rush Street/Skoby's - Implementing What Every Service Pro Should Know... (2) - SH
5/18 - Bellevue, WA - Pagliacci Pizza - The Human Side of Management - HD
5/24 - Chicago, IL - Natl Restaurant Assn Show - 101 Money-Making Marketing Ideas - SH
5/25 - Nag's Head, NC - Dunes Restaurant - What Every Service Pro Should Know About People - SH
5/26-31 - Nag's Head, NC - Dunes Restaurant - General Consulting - GC
6/5 - Newark, OH - Cherry Valley Lodge - What Every Service Pro Should Know About People (2) - SH
6/5 - Newark, OH - Cherry Valley Lodge - Implementing What Every Service Pro Should Know ...(2) - SH
6/6 - Columbus, OH - FDA State Training Branch - Communication, Cooperation and Common Sense - HD
6/8 - Estes Park, CO - Baldpate Inn - What Every Service Pro Should Know About People - SH
6/9 - Estes Park, CO - Baldpate Inn - What Every Service Pro Should Know About People - SH
6/10 - Estes Park, CO - Baldpate Inn - What Every Service Pro Should Know About People - SH
6/10 - Estes Park, CO - Baldpate Inn - Implementing What Every Service Pro Should Know ... - SH
6/12 - Boulder, CO CO - Restaurant Assn - Handling Guest Complaints - HD
6/12 - Boulder, CO CO - Restaurant Assn - Improving Your Retention Climate - SH
6/13 - Boulder, CO - CO Restaurant Assn - Handling Guest Complaints - HD
6/13 - Boulder, CO - CO Restaurant Assn - Improving Your Retention Climate - SH
6/16 - Spokane, WA - Spokane Salad Company - General Consulting - operations - GC
6/17 - Spokane, WA - Percy's/Chapter 11 Restaurants - What Every Service Pro Should Know About People (2) - SH
6/20 - Washington, DC - Phillips Seafood Restaurants - Prospering in the Age of Service - HD
6/20 - Washington, DC - Phillips Seafood Restaurants - Improving Your Retention Climate - HD
6/21 - Louisville, KY - Hospitality Television - Building Repeat Business - FD
6/27 - Dallas, TX - Texas Restaurant Show - Why Guests Don't Come Back and What You Can Do About It - SH
6/28 - San Francisco, CA - Bowling Proprietors' Assn. - Why Customers Don't Come Back... - SH
7/17 - Chelan, WA - Campbell's Resort - What Every Service Pro Should Know About People - HD
7/17 - Chelan, WA - Campbell's Resort - Prospering in the Age of Service - HD
7/18 - Chelan, WA - Campbell's Resort - What Every Service Pro Should Know About People - HD
7/18 - Chelan, WA - Campbell's Resort - Prospering in the Age of Service - HD
7/21-22 - Memphis, TN - Jordan Enterprises - General Consulting - concept development - GC
7/24 - Memphis, TN - Pig-N-Whistle Restaurants - Prospering in the Age of Service - FD
8/14 - Duluth, MN - MN Restaurant Association - What Every Service Pro Should Know About People (2) - HD
8/14 - Duluth, MN - MN Restaurant Association - Implementing What Every Service Pro Should Know...(2) - SH
8/14 - Duluth, MN - MN Restaurant Association - Building Sales Without Pressure - HD
8/15 - Duluth, MN - MN Restaurant Association - Prospering in the Age of Service - HD
8/16 - Minneapolis, MN - FDA State Training Branch - Communication, Cooperation and Common Sense - HD
8/27 - Los Angeles, CA - CA Restaurant Show - What Every Service Pro Should Know About People - SH
8/28 - Los Angeles, CA - CA Restaurant Show - Why Guests Don't Come Back and What You Can Do About It - SH
9/5 - Ft. Lauderdale, FL - FL Restaurant Assn - What Every Service Pro Should Know About People - SH
9/5 - Ft. Lauderdale, FL - FL Restaurant Assn - Implementing What Every Service Pro Should Know... - SH
9/6 - Bradenton, FL - FL Restaurant Assn - What Every Service Pro Should Know About People - SH
9/6 - Bradenton, FL - FL Restaurant Assn - Implementing What Every Service Pro Should Know... - SH
9/6 - St. Petersburg, FL - FL Restaurant Assn - What Every Service Pro Should Know About People - SH
9/6 - St. Petersburg, FL - FL Restaurant Assn - Implementing What Every Service Pro Should Know... - SH
9/7 - Orlando, FL - FL Restaurant Assn - What Every Service Pro Should Know About People - SH
9/7 - Orlando, FL - FL Restaurant Assn - Implementing What Every Service Pro Should Know... - SH
9/8 - Daytona Beach, FL - FL Restaurant Assn - What Every Service Pro Should Know About People - SH
9/8 - Daytona Beach, FL - FL Restaurant Assn - Implementing What Every Service Pro Should Know... - SH
9/10-12 - Orlando, FL - Prototype Restaurants - First Annual Restaurant Radicals Roundtable - FD
9/18 - Vancouver, BC - Western Food & Beverage Show - Prospering in the Age of Service - SH
9/19 - Halifax, NS - Clover Group - Finding the Right People - HD
9/19 - Halifax, NS - Clover Group - Improving Your Retention Climate - HD
9/20 - Halifax, NS - Clover Group - Prospering in the Age of Service - HD
9/20 - Halifax, NS - Clover Group - Guaranteed Guest Service - HD
9/29 - Lakeland, FL - Fat Catz Restaurant - Prospering in the Age of Service - HD
9/29 - Lakeland, FL - Fat Catz Restaurant - What Every Service Pro Should Know About People - HD
9/29 - Lakeland, FL - Fat Catz Restaurant - Implementing What Every Service Pro Should Know... - SH
9/30 - Orlando, FL - FL Restaurant Show - The Human Dimension of Service - SH
10/3 - San Juan, PR - PR Hotel & Tourism Assn - Building Sales Without Pressure - SH
10/4 - Louisville, KY - KY Foodservice Expo - Why Guests Don't Come Back and What You Can Do About It - SH
10/4 - Louisville, KY - KY Foodservice Expo - Prospering in the Age of Service - SH
10/5 - Louisville, KY - Hospitality Television - General hospitality topics - GC
10/9 - Nashville, TN - Sunset Grill - What Every Service Pro Should Know About People - SH
10/10 - Atlanta, GA - SE Restaurant Show - Finding the Right People - SH
10/16 - Philadelphia, PA - Philadelphia Restaurant Show - From Turnover to Teamwork - SH
10/20-22 - Nags Head, - NC Dunes Restaurant - General Consulting - FD
10/23 - Nashville, TN - Bound'ry Restaurant - What Every Service Pro Should Know About People - SH
10/24 - Nashville, TN - Bound'ry Restaurant - Enhancing Professional Service Skills - SH
10/25 - Nashville, TN - Bound'ry Restaurant - Prospering in the Age of Service - HD
10/27 - Seattle, WA - LoSavio Law Offices - Expert Witness Deposition - GC
11/1-2 - Washington, DC - Phillips Seafood Restaurants - Facilitate management conference - FD
11/6 - San Antonio, TX - Texas Management Conf. - Prospering in the Age of Service - SH
11/6 - San Antonio, TX - Texas Management Conf. - Building Sales Without Pressure - SH
11/7 - San Antonio, TX - Texas Management Conf. - Finding the Right People - SH
11/13 - Sarasota, FL - Laurel Oak Country Club - What Every Service Pro Should Know About People - HD
11/13 - Sarasota, FL - Laurel Oak Country Club - What Every Kitchen Pro Should Know About People - SH
11/13 - Sarasota, FL - Laurel Oak Country Club - What Nobody Ever Taught You About People - SH
11/16 - Portland, OR - Oregon Restaurant Assn - Selecting the Right People - FD
11/30 - Garden City, NY - City Cafe - Operations review and concept development - GC
12/4 - San Juan, PR - PR Hotel & Tourism Assn - What Every Service Pro Should Know About People (2) - HD
12/4 - San Juan, PR - PR Hotel & Tourism Assn - Implementing What Every Service Pro Should Know... (2) - SH
12/5 - Mayaguez, PR - PR Hotel & Tourism Assn - What Every Service Pro Should Know About People - HD
12/5 - Mayaguez, PR - PR Hotel & Tourism Assn - Implementing What Every Service Pro Should Know... - SH
12/8 - San Juan, PR - Lupi's Mexican Grill - What Every Service Pro Should Know About People - SH
12/8 - San Juan, PR - Lupi's Mexican Grill - Implementing What Every Service Pro Should Know ... - SH
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