Bill Marvin intro - Keep 'Em - please read as written
Turnover is more than just an expensive nuisance; it has a negative effect on every aspect of your business including your reputation, your service ... and your bottom line.
It is getting harder to find quality workers, so you certainly can't afford to have good people leave as fast as they arrive.
Our speaker can help us understand how to slow the revolving door. He literally wrote the book on turnover and teamwork in the hospitality industry.
He is an adventurer. (pause)
He is an experienced foodservice operator who works with good restaurants that want to be great and with managers who want to get their lives back.
He is also a prolific author and I am pleased to tell you that we have arranged for you to receive a generous discount on several of his books today.
I think you will find that his insights offer a refreshing change of perspective that can benefit us all.
Please join me in welcoming The Restaurant Doctor, Mr. Bill Marvin.