Bill Marvin intro - Find 'Em - please read as written
Your product or service is only your product or service. It is the quality of the interaction between your staff and your patrons that will determine your success ... or lack of it ... in the marketplace.
As competition increases, the edge belongs to the companies with the best people. If you know you need to do a better job of staff selection but don't know where to start, you're in the right place!
Our speaker today literally wrote the book on how to get the right people . . . the first time.
He is an adventurer. (pause)
He is an experienced foodservice operator who works with good restaurants that want to be great and with managers who want to get their lives back.
He is also a prolific author and I am pleased to announce that we have arranged for you to receive a generous discount on several of his books today.
I think you will find that his insights offer a refreshing change of perspective that can benefit us all.
Please join me in welcoming The Restaurant Doctor, Mr. Bill Marvin.